Get started and find information and services

Finding the right information and services can help make your settlement experience easier. Get support to start your life in NSW.

Welcome to the
NSW Settlement Hub

This website can help you find your way as you settle
in NSW. You will find information and services for every part of your life. You can also hear stories from people who have been through the settlement experience before.

Watch the video to learn how to use this website and find the right information 
and services.

Find information
Resources for settling in NSW

Australian society

Learn how Australian society works, including government, daily life, safety and community participation.

Community support

Find community support services in NSW, including programs for families, children, seniors and older people, and diverse communities.

Education and training

Learn about education and training in NSW, from early childhood and school to university, TAFE and English classes.

Employment

Find employment information and support in NSW, including job searching, training and workplace rights.

Health and wellbeing

Find health services and support in NSW, including Medicare, doctors, hospitals and specialised care for refugees.

Housing

Find information about housing in Australia, including different options for renting, buying or getting support if you urgently need a place to live.

Language support

Learn about language support in NSW, including finding interpreters, translation services and English learning programs in NSW.

Law and justice

Find information about law and justice in NSW, including the legal system, your rights and legal support.

Money and finance

Find information about money and finance in Australia, including banking, government payments and financial support services.

Transport

Find information to help you use public transport, drive and travel safely around NSW.

Hear real stories

View all

Welcome to New South Wales, or NSW for short. NSW is a diverse and welcoming place. It's home to people from all around the world.

Welcome to NSW

Multicultural NSW

When I went to Service NSW to have my test, I was so nervous. And then the staff said “Yes good job, you got your Ls”. I said “Oh my god, that’s so good. Now I can drive.”

Driving in NSW

Shelan, Wagga Wagga

When I bought the house and when I got the keys, I was so excited. I had a happy feeling because I could settle in one place and relax.

Finding a home in NSW

Aye Min, Coffs Harbour

I think when you have a job, you feel like you're living in Australia. You connect with people, which helps you learn English quicker, make friends and communicate.

Finding work in NSW

Ahmad Zarar, Sydney

My son was 5 years old when we arrived in Australia. He took some time to adjust to the surroundings because everything was new. Now he's so confident. On the weekends he would even say I want to go to school!

Learning and studying in NSW

Tsering, Wagga Wagga

Making friends with people from Australia was better for me after learning English. I was able to ask for help and get to know people better.

Settling in Australia

Nooria, Sydney